Service and Repairs

With your KAHLES product you have purchased a high quality product of Austria. In order to offer you the best service, all work will be done exclusively by our experienced technicians and only with genuine spare parts in our company in Guntramsdorf.

In warranty cases, as well of service and/or repair questions please follow our contact details in the warranty section below.

Warranty

Our warranty and repair service is only for original KAHLES devices or products. If you have any questions, please contact our official KAHLES service partner for USA and Canada:

SWAROVSKI OPTIK N.A. LTD. 
2 Slater Road, Cranston, RI 02920

Phone 800-426-3089
Email warrantyrepair(at)swarovskioptik.us

Consumers located in the USA can initiate service orders and receive status updates online. Click here to go to the online repair portal.

Historical Riflescopes

We still take care also of customer with historical KAHLES rifles scopes. If you have any questions please contact our customer service.

Helpful Documents

Below you can find our product informations to download as pdf. If your desired information is not listed here, please contact our customer service. Our staff will be happy anytime to answer all your questions about our KAHLES products.

Handling Instructions

Declaration of conformity

Handling Instructions until 2017 (Archive)