Service and Repairs
With your KAHLES product you have purchased a high quality product of Austria. In order to offer you the best service, all work will be done exclusively by our experienced technicians and only with genuine spare parts in our company in Guntramsdorf.
In warranty cases, as well of service and/or repair in Europe please send your product along with the filled out service and repair document (see below) directly to us, or to one of our authorized KAHLES dealer near to you. If you are a living in Canada, please get in touch directly with our North American distribution partner.
Please print, fill out and attach it to the device/product.
*For historical Riflescopes please note the service information below!
Our warranty and repair service is only for original KAHLES devices or products. For the general warranty and repair information, please refer to your (valid) warranty card.
If you have any questions, please contact our internal service center under:
+43 2236 52020 26
or your official KAHLES dealer.
Below you can find our product informations to download as pdf. If your desired information is not listed here, please contact our customer service. Our staff will be happy anytime to answer all your questions about our KAHLES products.
Handling Instructions until 2015 (Archive)
Helpful Hints and Recommendations
The "theory of shooting" or, in general, the "doctrine of the movement" is just at the crucial moment, one of the most important factors when it comes to achieving the best shot result.
Location, height, meteorology, ammunition, gun/rifle type, shot distance and many other factors, are important to note in order to be successful. In times of unlimited communication options, it is now possible almost everywhere to be "online". This allows access to many programs. One of these programs (apps), which has integrated all of our reticles and supports virtually nearly any mobile device, we would like to recommend to calculate ballistics.
Strelok is a ballistic trajectory calculator. Small, handy and accurate. Field-proven accuracy since 2001. Supports imperial (yards, feet, inches, etc) and metric units and the possibility to input all other relevant parameters. There are two different versions available between you can choose. The free version called Strelok offers some of our reticles, the paid version called Strelok+ has all of our reticles integrated.
Learn to get the most out of your range-finding reticle. Mil-Dot Ballistics combines fast range estimation with a full featured ballistics calculator that’s simple to use. Real-time calculations provide instant range estimation and ballistics calculation to get you on target fast.
Before using our recommendations, please pay attention to our legal notice!